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SHIPPING & RETURNS

SHIPPING POLICY

We ship via U.S. Priority Mail, normally with an in-transit time of 2 to 4 days.  The shipping total is automatically calculated upon checkout as a flat fee.  Orders over $100.00 are shipped postage free.

We ship out as soon as possible.  Orders only ship on business days, which are
Monday through Friday. Please allow 2-3 days business days  to allow for processing time. 
If we anticipate a longer lead time you will be contacted immediately.

​Federal Express and UPS shipping are available upon request. 

We will advise you of the total cost prior to shipping.

​All orders are provided a tracking number via email

​The amount of time it takes for us to process your order for shipping typically
takes 1 to 2 days; however some orders may ship within as few
as 4 hours and some may take up to five days.

​The turnaround time depends on the product ordered. 
Our regular turnaround time is 5-7 business days. 
If you are under time constraints and need your product sooner then
please contact our office at your earliest convenience and will do our best
to accommodate your request.  For some items there may
be an expedited rush fee for production turnaround.

​Shipping anywhere other than the United States will be adjusted by
contacting sender through PayPal Invoice.  If you want to cancel an order,
it will be refunded through PayPal.  Please note that orders where tracking
is indicated that your order has been delivered concludes your transaction,
unless the item is defective.  Packages stolen from residences after marked
delivered,  will not be refunded or reposted.  If you think you may need a
signature confirmation on your order, please notify me and
I'll send  you an invoice with the additional shipping charge.

RETURN & EXCHANGE POLICY

Thank you for shopping with us. We strive to provide you with the best products and customer service. Please read our return and refund policy carefully to ensure a smooth and satisfactory shopping experience.

Physical Products: If you are not completely satisfied with your purchase of a physical product, we offer a return and refund policy within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. You will be responsible for the return shipping costs. Once we receive the returned item and verify its condition, we will initiate the refund process. Refunds will be issued to the original payment method used during the purchase. Please allow 5-7 business days for the refund to reflect in your account.

Digital Products: Please note that digital products, including downloadable content, are non-returnable and non-refundable. Once the digital product is purchased and downloaded, it is considered consumed and cannot be returned or refunded. We recommend reviewing product details and specifications before making a purchase.

Damaged or Defective Products: In the rare event that you receive a damaged or defective physical product, please contact our customer support within 7 days of receiving the item. We may request photographic evidence of the damage or defect. Upon verification, we will arrange for a replacement or provide a refund, depending on product availability.

Exchanges: We currently do not offer direct exchanges. If you wish to exchange a physical product, please initiate a return as per our return policy and place a new order for the desired item.

Cancellations: For physical products, you can request a cancellation before the item is shipped. Once the item has been shipped, the return policy mentioned above will apply. Unfortunately, cancellations are not applicable to digital products due to their immediate availability.

We reserve the right to refuse returns or refunds if the returned item does not meet the specified criteria mentioned in this policy.

If you have any further questions or concerns regarding our return and refund policy, please reach out to our customer support team, and we will be happy to assist you.

Note: This return and refund policy is subject to change without prior notice.

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